Great Customer Service–especially in correcting an error
I ordered a 6 mos. supply, only 3 was sent because the request for a 6mos was not communicated to my physician by HW. However, the CS rep fixed the problem immediately and made the cost adjustment.
Great customer service. Very good with communication via emails, texts and even phone calls. I have used Health Mart Drugs Store for over a decade as a patient and as a prescribing physician. The pharmacists are knowledgeable, patient, helpful, and have great attitudes. They are easy to work with. The medications comes packaged well and in a timely fashion. The customer services agents have always been STELLAR! Thank you very much for your years of quality service and commitment to taking care of patients and prescribers!
Respectfully,
Melissa Thompson, MD (and patient)
Your site makes ordering and receiving meds by mail simple, and at a better price than most other places. I do believe your website needs some changes. It’s difficult to understand sometimes, and it keeps telling me I need to send in a prescription even though I have a current one on file with refills available. Oh, it still works, I still receive my meds, but . . . I dislike being prompted to send in something that’s already on file.
I wasn’t sure how to start my first order and customer service was great. I also got a call from Health Mart Drugs Store because there was a concern with a possible drug interaction so that was really important to me. I will continue to use them.
Great Customer Service–especially in correcting an error
I ordered a 6 mos. supply, only 3 was sent because the request for a 6mos was not communicated to my physician by HW. However, the CS rep fixed the problem immediately and made the cost adjustment.
impressive
got the call to fill my order the day after i spoke to my doctor and received it in less than a week!
Great customer service. Very good with communication via emails, texts and even phone calls. I have used Health Mart Drugs Store for over a decade as a patient and as a prescribing physician. The pharmacists are knowledgeable, patient, helpful, and have great attitudes. They are easy to work with. The medications comes packaged well and in a timely fashion. The customer services agents have always been STELLAR! Thank you very much for your years of quality service and commitment to taking care of patients and prescribers!
Respectfully,
Melissa Thompson, MD (and patient)
Your site makes ordering and receiving meds by mail simple, and at a better price than most other places. I do believe your website needs some changes. It’s difficult to understand sometimes, and it keeps telling me I need to send in a prescription even though I have a current one on file with refills available. Oh, it still works, I still receive my meds, but . . . I dislike being prompted to send in something that’s already on file.
I wasn’t sure how to start my first order and customer service was great. I also got a call from Health Mart Drugs Store because there was a concern with a possible drug interaction so that was really important to me. I will continue to use them.